Flomac — Privacy Policy
Last updated: 9th Dec, 2025
Flomac ("the App") is a complete management application for Cooperative Societies developed by FLOH Technologies. This Privacy Policy explains how we collect, use, store, and share information when you use Flomac.
1. Information We Collect
We collect only the data necessary to provide the App’s features. Data types include:
1.1 Personal Information (Provided by You)
- Name or business name
- Email address
- Phone number (optional)
- Login credentials
1.2 Business & Inventory Data
To manage your inventory and sales, the App stores data you enter, such as:
- Names
- Phone number
- Email and addresses
- Other necessary info needed for the app to run and for administration
1.3 Automatically Collected Information
- Log data and crash reports
- Usage analytics (feature usage, performance)
1.4 No Sensitive Information
We do not collect biometric data, full financial/banking details, government IDs, or precise location data unless you explicitly provide or enable such features. The App will request permission before accessing contacts, camera, or files (for example, to upload product images).
2. How We Use Your Information
We use collected data for the following purposes:
- Operate and improve the App and its features
- Sync inventory & sales records across devices (if cloud sync is enabled)
- Provide customer support and respond to requests
- Detect, prevent, and address technical issues and security incidents
- Generate analytics and reports to improve user experience
3. Data Storage & Security
We employ industry-standard measures to protect your data, including:
- Encryption of data in transit (e.g., TLS/HTTPS)
- Secure server storage with access controls
- Restricted access to production data for authorized personnel and contractors only
Please note: While we take reasonable steps to protect your data, no system is 100% secure. You are responsible for keeping your account credentials confidential.
4. Data Sharing
We do not sell personal or business data. We may share information only in the limited ways described below:
4.1 Service Providers
We may share data with third-party service providers who perform services on our behalf (hosting, analytics, crash reporting). These providers are contractually required to keep data confidential and secure.
4.2 Legal & Safety
We may disclose information if required by law, to respond to subpoenas, or to protect the rights, property, or safety of our users or the public.
5. Your Rights
You may contact us to:
- Access the personal/business data we hold about you
- Correct or update inaccurate information
- Request deletion of your account and associated data
- Opt out of marketing communications (if any)
To exercise these rights, contact: [email protected]
6. Data Retention
We retain your account and business data while your account is active. If you request deletion or uninstall the App and request cloud data removal (where applicable), we will permanently delete your data from our servers subject to any legal retention requirements.
7. Third-Party Services
Flomac may use third-party services such as analytics, crash reporting, or cloud hosting. These services have their own privacy policies which govern their data handling. Examples may include:
- Google Play Services
- Hosting providers
Please review the privacy policies of any third-party services you are concerned about.
8. Children’s Privacy
Flomac is not directed at children under 13 and we do not knowingly collect personal data from children. If you believe a child under 13 has provided us with personal data, contact us and we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. If we make material changes, we will notify users via the App or email. Please review this page periodically for updates.
10. Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, contact us:
FLOH TechnologiesEmail: [email protected]
Website: https://flohtechnologies.com.ng